People Process Specialist
Prosečno vreme odgovora tri dana
The People Processes Specialist takes a process view of the employee lifecycle: mapping, designing, and continuously improving every touchpoint from hire to retire so that each process is efficient, compliant, and consistent across the organization. This requires close co-operation with the business and countries to ensure processes reflect local and functional realities. The overriding goal is Employee Experience, every process decision is made through the lens of how it feels and works for the employee and the manager, not just how it works on paper.
The role owns the HRIS landscape (SAP SuccessFactors and related people solutions) as system owner and superuser, and works in close partnership with IT on system architecture, integrations, data, and security, translating process and experience requirements into system and technical solutions. Building on this foundation, the role also drives AI-enabled capability, including a people-related help desk, in collaboration with IT and other stakeholders.
Key responsibilities
Employee Lifecycle & Journey
Build, own, and continuously improve the employee journey across the full employee lifecycle — from onboarding through offboarding.
Design and standardize people processes to ensure consistency, compliance, and a strong employee experience.
Identify pain points in the journey and lead process improvements in partnership with HR and business stakeholders.
HRIS & System Ownership
Own the HRIS system (SAP SuccessFactors and other people-related solutions) as the primary system owner.
Act as superuser: configure, maintain, troubleshoot, and support the system across modules.
Manage system upgrades, releases, and integrations with other HR and business systems, working closely with IT.
Ensure data quality, security, and governance within the HRIS environment, in line with Data privacy standards and policies.
AI & Help Desk Capability
Build the use cases and coordinate the implementation of an AI supported help desk for people-related topics and employee queries.
Design, build, and iterate on AI agents/assistants that support employees and HR with self-service answers.
Evaluate and implement tools that automate and scale people support.
Partner with IT on the technical build, integration, and security of AI tools and the help desk.
Experience and qualifications
Good understanding of employee lifecycle processes.
Experience working with SAP SuccessFactors or a similar HRIS system.
Preferably, experience working in a multinational environment.
Good project management skills.
Excellent communication skills.
Beneficial
Knowledge of AI and how to build AI agents.
Experience in Data & Analytics.
- Odeljenje
- People, Office & IT
- Lokacije
- Emixa Beograd
- Status na daljinu
- Hibrid
What we offer
- Company onboarding and training on the job to build up your experience in a short timeframe
- Exciting projects in a global environment with prestigious customers from a wide range of industries
- Opportunity and support to professionally develop yourself, further vocational training with relevant partner software
- A dynamic environment where you work closely with functional consultants and clients
- The opportunity to grow into a senior/lead consultant role
- A competitive salary with additional benefits, including potential
- The chance to work on large, challenging projects at well-known international clients
- A strong learning environment with support for professional development
- An open culture where you are involved in the full lifecycle of your projects, not just coding specifications
- Supportive and friendly international working team and environment
- Working from home
- Fit Pass
- Private health insurance
About Emixa
Discover the world of digital transformation with Emixa – a company driven by innovation and progress. With a team of 530 professionals, we are committed to taking the manufacturing industry to new heights. We offer our clients a holistic approach to strengthening their organizations – from standardized implementations to tailor-made advice through management consulting, and the use of unique solutions like low-code platforms. Join us on our journey to become a leading consultancy in our field.
Application proces & contact
The application process starts with a phone or online introduction. If there’s a mutual click, we’ll invite you for a teams interview. In some cases, we may ask you to complete a case or assessment. If there’s a mutual match, we’ll make you a compelling offer.
Unsolicited acquisition in response to this vacancy is not appreciated. Sending candidates without prior agreement does not create any obligation for collaboration or payment of a recruitment fee. We only work with carefully selected partners.
